Privacy Policy — ShootSpot

ShootSpot (“we”, “us”) helps photographers book studios and lived-in spaces by the hour, and helps hosts list those spaces. This policy explains what we collect, why, and how you can control it.

Who we are

ShootSpot is operated for the ShootSpot marketplace. Contact: [email protected]. Website: https://shootspot.art.

Information we collect

Account data — name, email, profile photo, sign-in provider (Apple, Google, or email), and role preferences.
Host & listing data — listing descriptions, photos you upload, location, rates, availability, and access notes for confirmed bookings.
Booking data — requested times, messages, proof links you share with hosts, and booking status.
Payment data — handled by Stripe. We store Stripe customer / Connect identifiers and whether a payment method is on file; we do not store full card numbers.
Device & usage — approximate location (when you allow it, to find nearby spaces), push notification tokens, and basic app diagnostics.
Support — messages you send to us.

How we use information

To run the marketplace: accounts, listings, bookings, messaging, and payouts.
To process payments and prevent fraud via Stripe.
To send transactional notifications (booking updates, security alerts).
To moderate listings and keep the platform safe.
To improve reliability and fix issues.

Legal bases (EEA/UK)

Where GDPR applies, we process data to perform our contract with you, for legitimate interests (security, product improvement, abuse prevention), and where required by law. Where we rely on consent (for example certain device permissions), you can withdraw it in system settings.

Sharing

Other users — hosts see photographer proof links and booking details; photographers see listing and host information needed for the booking.
Service providers — Firebase (Google) for auth, database, storage, and messaging; Stripe for payments; Apple/Google for sign-in and store distribution; Cloudflare for our website.
Legal — when required to comply with law or protect rights and safety.

We do not sell your personal information.

International transfers

Our providers may process data in the EU, US, or other countries. Where required, appropriate safeguards (such as standard contractual clauses) are used by those providers.

Retention

We keep account and booking records while your account is active and for a limited period afterward for disputes, accounting, and legal obligations. You can request deletion of your account in the app; some records may be retained where we must keep them by law.

Your rights

Depending on where you live, you may access, correct, export, or delete personal data, object to certain processing, or lodge a complaint with a supervisory authority. Use Delete account in the ShootSpot profile, or email [email protected].

Children

ShootSpot is not directed at children under 16. We do not knowingly collect their data.

Changes

We may update this policy. The date above will change when we do. Continued use after an update means you accept the revised policy.